NY Excelsior Pass records review request
If you have problems with the Excelsior pass retrieval and we provided any dose for you, you must complete a records review request.
Please fill out this form and we’ll look into it.
All requests are processed M-F from 2-3pm.
If you're making this request after 3pm or on a weekend, we will process the request on the next business day.
Your Vaccination Record card will be MORE THAN FINE for the foreseeable future, so there’s no rush.
All About Excelsior Pass
New York is creating a system to provide secure, digital proof of vaccination called Excelsior Pass and all information (and the app itself) can be found at epass.ny.gov. It’s awesome! I’ve got mine and my family’s all set up!
Here's how it works:
You get immunized with us.
We report to the state immunization database, usually within 24 hours
You verify some basic info about your vaccination.
NOTE: We are an Ulster County provider, so select ULSTER COUNTY when asked where you received the vaccine.